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Customer Engagement, the new black.

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As fashion week in London draws to a close, even the non-fashion conscious in London can’t help but be aware. Between the cleverly integrated underground Twitter displays starring the #LFW, and the schedules & reviews everywhere; London Fashion Week’s dedication to customer engagement across all of its online and offline marketing channels is certainly admirable.

So this week the mail elves at Ultraspeed have been industriously packaging up cScape’s 5th Annual Customer Engagement report for our clients. Together with Econsultancy, cScape have researched and put together one of the most comprehensive publications on Customer Engagement available. Seeing that organisations are increasingly engaging with their customers to improve performance across the board Ultraspeed are sending a free copy to all our clients, which we hope they will find useful for planning their marketing in 2011.

Our own Jordan Gross has written a lovely article about what to look for when house hunting for your (customer) data, which you can read here. For numerous other useful articles from the report you can purchase your own copy here or wait for your very own copy in next week’s post!

We hope you are all having an enjoyable 2011 and watch this space for some new online developments and soon-to-be released products.


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